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Frequently Asked Questions (Melbourne)

Will there be entry tickets available at the door?

We will only have tickets at the door if there are some left (some sessions are usually sold out by event day). We recommend that you purchase your tickets prior to make sure you don’t miss out. Please check our website and Facebook page for regular updates.

What does my entry ticket include?

General admission tickets include festival entry and a wine glass, plus all wine tasting, free coffee and mineral water all day. Cooking demonstrations are also included with entry. Food is not included.

VIP entry includes all of the above, plus exclusive pre-festival entry from 10.30am, entry to the VIP Wine Garden with sommelier service. You’ll receive a VIP wine glass to keep, glass of wine, cocktail and a shopping bag with goodies. Food is not included.

Will we need cash at the event?

IWFF outlets will be taking credit card and cash payments. Some exhibitors will only be taking cash, so we recommend bringing some cash with you. An ATM will be located close by.

Is there a wine glass included with entry?

A wine glass for tasting is included with your general admission ticket.

How much will wine cost?

All wine tasting is included with your ticket (tasting portions 15-20ml). You can also purchase a glass or bottle to enjoy at the event or to take home (only un-opened bottles allowed out of venue). Offering may vary between exhibitors.

How much will cocktails cost?

Drinks at the Negroni Bar cost $10 – $15

Are children allowed into the event?

Children are allowed and have free entry when accompanied by a responsible adult.

Are there ID requirements?

As this is a wine tasting event, all attendees must be over 18 to participate and may be required to show ID as proof of age. (Drivers license or passport)

Is there a refunds policy?

Ticket refunds will be allowed up to 2 weeks prior, but after that point, definitely not.

I haven't received my ticket, what do I do?

Firstly, check your spam folder as they often get sent there if its your first time. Otherwise, you may have entered the wrong email address so just drop us a line and we can check for you and resend the tickets.

Do I need to print the tickets?

Firstly, check your spam folder as they often get sent there if its your first time. Otherwise, you may have entered the wrong email address so just drop us a line and we can check for you and resend the tickets.

How do I get to the Royal Exhibition Building?

Public Transport

The Royal Exhibition Building is located in Carlton Gardens just north of the Melbourne CBD. It’s part of the Golden Mile Heritage Trail, and is opposite the Melbourne Museum.
Plan your trip using Metlinks’s Journey Planner. Transport options include Tram 86 or 96 of Nicholson and Gertrude Streets. There is also a free City Circle Tram to Victoria Parade. You can also use the City Loop train to Parliament Station. Use bus routes 250, 251 and 402 to Rathdowne Street and get off at Stop #5 of the Melbourne Visitor Shuttle.

 

Cycling

Local bicycle facilities include bike lanes on Rathdowne St and Canning St.  There is also a shared pedestrian/bike path on Nicholson St. Bicycle racks on the plaza provide ample bike parking just outside the front door.

 

Where is the best place to park?

The Melbourne Museum undercover carpark is open from 6am until midnight daily. Enter via Rathdowne St and Nicholson St.

 

Disability Access

There is wheelchair access via the northern entry, opposite the Melbourne Museum entrance, with lift access to all levels.