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Frequently Asked Questions (Melbourne)

Will there be entry tickets available at the door?

We will only have tickets at the door if there are some left (some sessions are usually sold out by event day). We recommend that you purchase your tickets prior to make sure you don’t miss out. Please check our website and Facebook page for regular updates.

What does my entry ticket include?

General Admission Tickets include festival entry for time specified on ticket, espresso coffee, mineral water, cooking demonstrations, entertainment plus free access to our festival app (Does not include entry to wine zone or meals)

 

Wine Zone Tickets include entry to wine zone for hours specified on ticket, all wine tasting in wine zone (15ml tastes), wine tasting glass to keep (Festival entry is not included and must be purchased separately – ticket is not valid without a festival entry ticket)

 

VIP Tickets include exclusive pre-festival entry from 9.30am, VIP wine glass to keep, Prosecco on arrival, entry to wine zone and all wine tasting, entry to VIP Lounge with Sommelier service and glass of Italian wine, espresso coffee, mineral water, festival tote with goodies, cooking demonstrations, entertainment and free access to our festival app (Does not include meals)

 

Vino Grande Masterclass Pass includes all day festival entry, wine zone entry with all wine tasting and entry into all 3 wine masterclasses. (Valid for one person only, and cannot be divided. This package must be booked under one name and used by one person only)

Will we need cash at the event?

IWFF will take credit card and cash payments, but some exhibitors will only be taking cash, so we recommend bringing some cash with you. An ATM will be located in the venue.

How much will wine cost?

If you have a wine zone entry ticket, all wine tasting is included (tasting portions 15ml), plus you can purchase a glass or bottle to enjoy at the event or take home (only un-opened bottles are allowed out of the venue). There will also be wine bars in the main festival, where all guests can purchase a variety of Italian wines by the glass (prices from $8)

How much will cocktails cost?

Drinks at the Negroni Bar cost $8 – $15

Are children allowed into the event?

Children (under 18 years old) are permitted and have free entry when accompanied by a paying adult.

Are there ID requirements?

Attendees must be over 18 to taste or consume alcohol and may be required to show ID as proof of age (drivers license or passport).

Is there a refunds policy?

All tickets purchased to this event are non-refundable.

I haven't received my ticket, what do I do?

Check your spam folder first as they often get sent there if its your first time. Otherwise, you may have entered the wrong email address so just drop us a line and we can check for you and resend the tickets.

Do I need to print the tickets?

You can print your tickets, or just bring them in the Eventbrite App on your smart phone to be scanned at the door.

How do I get to the Royal Exhibition Building?

Public Transport

The Royal Exhibition Building is located in Carlton Gardens just north of the Melbourne CBD. It’s part of the Golden Mile Heritage Trail, and is opposite the Melbourne Museum.
Plan your trip using Metlinks’s Journey Planner. Transport options include Tram 86 or 96 of Nicholson and Gertrude Streets. There is also a free City Circle Tram to Victoria Parade. You can also use the City Loop train to Parliament Station. Use bus routes 250, 251 and 402 to Rathdowne Street and get off at Stop #5 of the Melbourne Visitor Shuttle.

 

Cycling

Local bicycle facilities include bike lanes on Rathdowne St and Canning St.  There is also a shared pedestrian/bike path on Nicholson St. Bicycle racks on the plaza provide ample bike parking just outside the front door.

 

Where is the best place to park?

The Melbourne Museum undercover carpark is open from 6am until midnight daily. Enter via Rathdowne St and Nicholson St.

 

Disability Access

There is wheelchair access via the northern entry, opposite the Melbourne Museum entrance, with lift access to all levels.